Research Projects
Usability testing of my UX portfolio website![Usability testing of my UX portfolio website](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/248a6ebd-220d-4589-86dd-5379bb7d9cc9/Untitled/w=1920,quality=90,fit=scale-down)
Usability testing of my UX portfolio website
Portfolio
User researchUsability testing
“Shop Your Way” - but is it?![“Shop Your Way” - but is it?](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/d09e106e-b9f0-4a78-857a-5d4bce3452af/Simple_sale_(2)/w=1920,quality=90,fit=scale-down)
How foundational user differences drove performance metrics in eCommerce
ADT Security Services
User researchQualitative ResearchQuantitative ResearchEvaluative research
Designing a simplified sales flow![Designing a simplified sales flow](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/ae2c3ea1-faa2-472a-95c5-73cd53dc08d3/Simple_sale/w=1920,quality=90,fit=scale-down)
Reducing complexity: a simpler path to purchase in ecommerce
ADT Security Services
Usability testingSecondary researchResearch designFoundational research
Ecommerce Shopper Interviews![Ecommerce Shopper Interviews](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/c3154494-98af-4ca6-aed5-b5f8f9fff2bb/Interviews_(1)/w=1920,quality=90,fit=scale-down)
Uncertainty and anxiety: Foundational insights from ecommerce purchasers and abandoners
ADT Security Services
User InterviewsDiscovery researchFoundational research
Project STELLAR—Longitudinal social science research![Project STELLAR—Longitudinal social science research](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/9bda5fa8-01ce-44e4-9c20-d86d86e64c81/Frame_3_(6)/w=1920,quality=90,fit=scale-down)
Project STELLAR: Management and execution of a $3M research grant
US Department of Education
Research operationsParticipant recruitmentResearch design
UX/UI Projects
Archived projects
Lexical![Lexical](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/82e8617d-ab46-40ed-ac15-6a88d51d1b0a/Group_78/w=1920,quality=90,fit=scale-down)
Discovery research and concepting for an innovative learning app: "Lexical"
New product concept
Competitive analysisUser InterviewsWireframingDiscovery research
Udemy redesign![Udemy redesign](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/0d7ff716-3cbe-43c2-8f24-39308f892a46/Udemy_cover_image-just_homepage/w=1920,quality=90,fit=scale-down)
Research-informed UI redesign of Udemy's desktop website
Independent redesign
Heuristic analysisCompetitive analysisUI
Ecommerce quiz - usability testing![Ecommerce quiz - usability testing](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/b5bf286b-790e-42da-bb19-c734e528adb9/brian-babb-XbwHrt87mQ0-unsplash_1/w=1920,quality=90,fit=scale-down)
User insights inform UX design for a new ecommerce quiz
ADT Security Services
Evaluative researchUsability testing
Learnings from Phone and Field Sales![Learnings from Phone and Field Sales](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/bc5ba1d8-40dc-4304-a682-3a3413bb80ed/carlos-muza-hpjSkU2UYSU-unsplash_1/w=1920,quality=90,fit=scale-down)
Insights for ecommerce from other sales channels
ADT Security Services
Generative researchQualitative ResearchField researchSecondary research
drewlong.ux@gmail.com · Linked In · Resume · Medium
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