Who has the most surprising and least common path to UX Research? Me! I’ve been a civil engineer, Spanish interpreter, first grade teacher, and education researcher. I’ve solo-biked across Mexico and lived abroad in Colombia.

But so what?

From these disparate experiences and career changes, I developed my superpower: fearless curiosity.

What does it mean to be a fearlessly curious UX Researcher?

🦹 As a UXR superhero, my approach is to to be fundamentally problem-driven - or (continuing the superhero metaphor) to harness the forces of uncertainty for good!

A problem-driven approach begins by asking:

❓Who are the stakeholders, and what do they need to know?

❓How will the results of the research be used?

❓What do we know already about this problem?

❓When do we need to know the outcome?

The tools and methodology are secondary to a deep understanding of the problem.

🧑‍🏫 As an educator at my core, I am also passionate about the mission-driven approach necessary to build a UX culture: evangelism of UX research and continuous engagement with diverse stakeholders.

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